Shipping policy
1. Shipping Policy
We pride ourselves on being able to offer unbelievable prices and promotional offers on a massive range of products. As such we focus on minimising our delivery costs. If value is important to you we recommend our Standard UK delivery service but your order may take longer to receive. If you need your goods quicker, please select our Express Services and your order will be priority picked, dispatched and sent via one of our premium couriers.
2. Shipping Services
We mainly use Royal Mail Tracked 48 Service for goods which weight less then 2kg, all other goods will be delivered by a Courier. 90% of our deliveries are made by Royal Mail as we think they give the best service and cover all areas of the UK.
Most of the service can take 2 to 3 days to deliver in mainland UK, our dispatch time can be upto 24 hours from point of order.
Express option - We provide a express service option which can take 2 working days (Working days are termed as Monday to Friday)
International delivery is made by DPD and can take 5 to 15 days
EU Import Tax Charges
For any deliveries outside of the UK, your shipment will be levied in accordance to import duties upon checkout. Charges that are taxed in regards to custom clearance are paid by you and Lowplex Books will not be able to cover additional charges when goods reach to its destination. At Lowplex Books, we strongly recommend you to check all additional fees that may be applied with your customs officials to avoid unexpected charges. Please note we can only accept orders under €150. If you require orders over €150 please contact us as you will need to provide a UK freight forwarder for them to clear your goods.